Shipping policy
At HOMEWIC, we aim to deliver your orders safely and on time. Please review our shipping policy before placing your order.
Order Processing
- Orders are usually processed within 1–2 business days after confirmation.
- Orders placed on weekends or public holidays may be processed on the next business day.
- We may contact you by phone or WhatsApp to confirm your order before dispatch.
Delivery Time
Delivery usually takes 3–7 business days, depending on your location and courier service.
Delivery to remote areas may take additional time.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout or communicated before order confirmation.
Any applicable shipping charges may vary depending on the order, location, or delivery service.
Order Tracking
Once your order has been dispatched, tracking information may be provided through the available courier service.
You can contact our support team if you need assistance regarding your shipment.
Delivery Issues
Please make sure that your name, phone number, and delivery address are correct when placing your order.
HOMEWIC is not responsible for delays caused by:
- Incorrect or incomplete delivery information.
- Customer unavailability.
- Courier service delays.
- Weather conditions.
- Public holidays or other circumstances beyond our control.
If you receive a package that appears damaged, please contact us as soon as possible.
Cash on Delivery
For Cash on Delivery orders, please keep the required amount ready when the courier arrives.
Customers should inspect the parcel according to the applicable courier/open-parcel service available at the time of delivery.
Contact Us
For any shipping or delivery-related questions, contact HOMEWIC:
Phone / WhatsApp: 0316 2784359
HOMEWIC — Quality Home Essentials for Every Home.
